A membership at SDU Fitness grants the member unlimited access to the center during opening hours. This applies as long as it is not a special membership that only grants access at certain hours. The membership is personal, only usable by the contract holder, and is not transferable to other persons.
When signing up the member accepts that we store a photo with the member’s personal information used for identification purposes. If there are changes to the personal information the member must immediately notify the gym’s reception, or make the changes through the website. It is the member’s responsibility that SDU Fitness has the correct personal information at all times. The personal data will not be passed on to third parties and will be stored in accordance with Danish law, i.e. persondataloven.
The following may be admitted as a member of SDU Fitness:
- All students who are educationally associated with SDU via an active enrollment
- All permanent employees at SDU
- All permanent employees at Odense University Hospital
- The above members who are on leave, is entitled to exercise in the SDU Fitness
Working out in the gym is at your own risk.
Student / Employee ID (the membership card)
The membership card is used to gain access to SDU Fitness. If the front door is locked, the card must be swiped through the card reader to the left of the door. Before the member enters the training areas or the locker rooms, the membership card or the members’ phone number must be used for attendance registration in the client computer.
If the member loses or damages his or her membership card a new one can be issued via Student Services or Technical Service. After having received a new card, the member must contact the reception desk at SDU Fitness, to get the new card activated in the system. A fee of 500.- DKK will be charged in case of misuse of the personal membership card.
If your association with SDU or Odense University Hospital changes, it could have implications for access in the outer doors on campus. This however does not affect the access at SDU Fitness’ main entrance.
Purchase and payment of subscription contracts
When purchasing subscription contracts e.g. memberships and other annuities – the member approves that SDU Fitness is entitled to continuously make withdrawals via betalingsservice or invoices.
When signing up with a betalingsservice-membership, the member must pay in advance for the membership until the next possible withdrawal and register the payment with Nets.
Monthly payments will be withdrawn automatically from the member’s bank account each month if the payment service is set up correctly.
At every withdrawal a fee of 7.- DKK will be added. Betalingsservice-memberships requires valid registration at Nets. If the payment service is not set up correctly, or canceled before the membership has ended, SDU Fitness reserves the right to charge an additional fee of 10.- DKK when sending out an invoice through regular mail.
The subscription agreement is in force until terminated by either SDU Fitness or the member. Cancellation can happen with one months notice to the end of a month, and must be made in person by the reception desk at opening hours or via the website contact form. Cancellation of the payment service agreement or termination of your association with SDU or Odense University Hospital is not equal to a cancellation. The cancellation is effective from the date of receipt. If there is any doubt, about whether a membership was cancelled or not, it is the member who holds the responsibility to prove that the cancellation was done correctly.
The monthly membership fee is given when signing up and can be changed by SDU Fitness with a notice of 45 days to the end of a month. Notice will be sent to the email address listed in the member’s personal information.
A membership may be subject to separate terms and conditions / rules, as stated when establishing the membership.
When signing up for a prepaid cash membership, payment for the entire period must happen in advance.at the conclusion of the membership. The membership will terminate automatically when the period expires. The prepaid membership may be extended at any time before the expiry by making a new payment. The prepaid membership cannot be cancelled before the expiry date and the membership is non-refundable.
In case of a failed payment, we reserve the right to inactivate the membership card upon first past due notice. The card will not be opened again before the arrears are paid. At the second past due notice the membership will be cancelled automatically. If the member still wants to make use of SDU Fitness’ facilities, another contract must be signed where registration fees might apply. Signing up can only happen after the arrears are paid in full.
The issuing of past due notice and past due fees will happen in accordance to the regularly applicable rules regarding the subject in Denmark. For more information see:
Putting the membership on hold
It is possible for members of SDU Fitness who are holding a betalingsservice-membership to put the membership on hold for up to three months at a time. This will cost the member a fee of 50.- DKK. This can be done either at the reception desk or via the contact form on www.sdufitness.dk where name, membership number and a start and end date for the timeout period must be given.
It is free to extend the period while the membership is on hold, if it has lasted less than three months, and the extension does not cause the full period to exceed three months from the start date of the hold. Membership starts automatically when the period expires.
Prepaid cash memberships cannot be put on hold.
Registration and unregistration of classes
For all memberships at SDU Fitness, it is possible to book classes, unless otherwise stated in the agreement. It is possible for the member to register and unregister for classes at the customer computer at the gym or via member login on sdufitness.dk. If the member is unable to attend a class, he or she will have to unregister no later than one hour before the class starts. Attendance registration via the membership computer for a registered class must be made no later than 5 minutes before the class starts, otherwise it will be counted as a no-show. If the member is absent from a registered class the member will be charged a fee of 25.- DKK. The amount will be automatically withdrawn via the monthly payment through betalingsservice. Prepaid cash memberships will be deducted three days of validity.
Information regarding promotion from the waiting list to active list will happen by SMS.
Members with a betalingsservice-membership have the opportunity to buy products at the reception desk via their customer account. That is if there is a valid payment service agreement attached to the membership. The member can buy for up to 250.- DKK/month. The purchases will be paid with the next possible withdrawal through betalingsservice. When making a purchase via the customer account, the member must be able to show his or her student or employee ID card and provide either phone number or membership number.
Violation of the house rules or the membership agreement
In case of violation of the conditions listed in the membership agreement or the house rules, e.g. doping usage, lending out membership cards, lawlessness, neglect and other serious or unacceptable behavior, SDU Fitness has the ability to discontinue the membership with immediate effect at any time.
Threats and violence will result in exclusion from SDU Fitness, and will be reported to the police, as well as SDU.
Changes to the membership agreement
Changes will normally be announced at least one month before the changes take effect. Notice will be made via info screens in SDU Fitness, via mail, on sdufitness.dk and via the customer computer at check-in.
According to forbrugeraftaleloven a period of 14 days will be given to cancel a purchase made via the website. Payments for participation in activities as well as tickets for events will in general not be refunded, unless otherwise noted in the description of the activity.
Contact and company information
SDU Fitness’ full company name, address and contact information are:
Campusvej 55, indgang B
5230 Odense M